Privacy Policy
This policy explains how Dr. Elmancy handles account, learning, payment and device information used to operate the platform.
Information we process
We may process your name, email, phone number, course access, lesson progress, quiz attempts, payment references or uploaded proof, support messages, and limited device/security information such as browser, IP address and last activity.
Why we use it
We use this information to provide course access, save progress, verify payments, secure accounts, prevent abuse, respond to support requests and maintain platform records.
Security and retention
Passwords are stored as password hashes. Reset and remember-me tokens are stored as hashes. Paid media and payment proofs are served through authenticated routes instead of public direct URLs. Operational records are retained only as needed for service, security and financial history.
Contact
For privacy questions or account-data requests, use the support channel shown on the platform.